Wrap Up Year 2015, Welcome 2016!

The year 2015 has been an aweshemm year for some and trying year for another. As for me, it has been a mix of both. Towards the end, my team and I at DT LEADERSHIP,  finally concluded (today!) that it was an aweshemm year indeed. 🙂

Three things that attracted our interest has always been design thinking, leadership and top talent development. We engaged few hundreds people this year in the three domains above. It feels aweshemm and enlightening! Thanks so much.

I wish to highlight three highlights that captured my personal attention. The designs may be great, good or oopss; but they did catch my attention.

1. Miss Universe 2015 & Steve Harvey

Unexpectedly, I believed, Mr Harvey (the host and winner announcer), wrongly announced the winner. You could see the full video here – Miss Universe 2015 Announcement. He did the right thing, albeit the mistake, admitted that he wrongly announced it and quickly announced the right winner (Miss Philippines the right winner). The mistake later attributed (besides Harvey mistake) was the announcement card was poorly designed therefore confusing (see below). It was chaotic for a while but sorted, well done!

miss_universe_card_zoom
Was this card designed to fail?

2. OXO Measuring Cup

I recently watched GEL Conference 2015 held at New York City – video Alex Lee @ GEL Conference. President of OXO kitchenwares, Mr Alex Lee, talked about OXO’s measuring cup. It was really nice (see below). It solved our human-problem to keep looking whether the liquid reach the right level yet or not. Usually we will stoop to keep checking, with OXO new measuring cup, you don’t have to do that! Brilliant design! Interestingly during their initial research, none of the users mentioned the action of “keep looking up and down” was a problem. However, OXO design team has keen eyes for users behaviours, so they spot it. Now this measuring cup selling by millions around the world.

Humanized-design. Take a closer look!
Humanized-design. Take a closer look!

 

3. Pop Corn Royale @TGV Cinema

I brought my family recently to TGV Cinema to watch a movie –  “The Good Dinosaur”. We havent been out for a get together for some time. We decided to enjoy our time a little bit more. The kids loved the Pop Corn Royale Caramel (see below). However, when we arrived we found out that the Caramel has been replaced by a new flava – the Cool Mint. I hesitated to buy (while queueing) because pop corn and mint – hmmmm…My turn came and I asked “Is the Cool Mint nice?” “What happen to the Caramel?”. I was amazed by the response I received from the guy who was at the counter – “You should try, let me take some of it.” He smiled and offered us to try without any hesitation. We tried and we loved it!

It looks to me, the service design as simple as “offer trial or offer sampling on the fly” helps customer to feel safe and build trust. I could tell that this guy is aweshemm because while his supervisor wasn’t that appreciative of what he tried to do – “make me feel safe to try the new flava.” The experience was fantastic, I recommended the Cool Mint for you as well! 😉 Well done TGV!

The Caramel and Cool Mint, which one do you like?
The Caramel and Cool Mint, which one do you like?

There you go, as we wrapped 2015 those are the things that captured my attention. So what’s next for 2016? Because our interest are in design thinking, leadership and top talent, we asked ourselves four questions for us to dig deeper in the coming 2016. Here are the questions:

 

  1. How might we retain our top talent in cross countries and global projects that rely in virtual teams set up?
  2. How might we create a safe environment for senior operational leaders help the top talents grow exponentially in their career?
  3. How might we rapidly develop new products and services that customers love in our verticals?
  4. How might we improve our service design (people, process, tech and planet) to increase our bottomline / profits?

That’s all for now. We look forward to see you in 2016!

Happy New Year 2016! May the year brings us abundance, happiness and love.
Happy New Year 2016! May the year brings us abundance, happiness and love.
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Fifty Productivity Strategy Secrets For 2019-2020

This article from 2014, now it has been updated in May 2019.

Let's Make 2015 Our Single Best Year!

Here are some Productivity Strategy Secrets shared by the movers and shakers, entrepreneurs, technocrats, top chefs, brand advisors, CEOs and top people. I believe you will gain miles from applying any of this strategy. Some you have may have heard, whilst some push you to repeat even more because the ultimate secret is about mastery. Here’s for you.

Productivity Strategy Secrets For 2019-2020:

1. Think and write about what you want to achieve in 2019-2020

2. Own productivity, make effort to schedule what matters to you on daily basis.

3. Prepare RTDL – Real To Do List each night before bedtime or early morning. It helps you plan the day effectively and efficiently.

4. If you come very early in the office, don’t check emails or read news online. Rather spend on thinking of your vision or do uninterrupted work that needs your brain.

5. Start your day with positive thoughts. Think of something really positive.

6. Manage your time insanely because you gotta manage your time.

7. Focus while you are doing something. If you are at work, focus. If you are with your kids and spouse, focus.

8. Scrutinize your calendar for the day. Prioritize and compress if you need to.

9. Delegate and follow up the tasks you ask someone to do for you. They could be struggling to execute and it doesn’t help when you abdicate the tasks.

10. Pray or meditate in between your hectic day. It has calming effects to the brain.

11. Use Post-It notes when you remember something out of your main RTDL / schedule. Don’t ignore it or don’t jump into it immediately (unless its extremely urgent).

12. Compile the Post-It notes by the end of the day and schedule them in your calendar and RTDL.

13. Use alarm clock to wake you up. Your biological body needs 66 days to stabilize and register – chances are you may have variations of biological clock in 30 days so use alarm clock.

14. Ditch the alarm clock and wake up fast head to the bathroom.

15. Take a nap in somewhere during lunch of slightly before lunch. 10-15 minutes is enough – use alarm clock to wake you up. Make a sign on your door or close it completely – uninterrupted.

16. Charge your devices. Don’t let the fear of dying batteries take your energy.

17. Avoid unnecessary phone calls or meetings that you can get someone else do for you.

18. Have a drink eg. coffee, tea, water or juices between 2-3 hours in between.

19. Make sure you drink enough water per day – preferably plain water. How much? Mayo Clinic’s advise is 3 liters for men and 2.2 liters for women. More is fine.

20. Hunker down when you need to complete very important work. Allocate 90-120 minutes uninterrupted for this.

21. Play some sports during the weekdays or find ways to walk the stairs. It helps you think better and it is good for the body.

22. Make team discussions and meetings interesting by removing the chairs. Get everyone a Sharpie and Post-It notes for further engagement. Boring meetings suck more energy than anything else!

23. Ask everyone participates in the meeting why are they present at the 1st place. If they don’t have the answer you are looking for they shouldn’t be in the meeting.

24. Go to bed with a question that you are working in your head – you might get the answer when you wake up!

25. Go somewhere for short travelling – it helps to clean up your thoughts and reenergize your body.

26. Cave in and have private light moment for yourself away from kids and spouse. Do this very privately. It doesn’t have to be a weekend getaway, sometimes a half day by yourself fortnightly is enough.

27. Don’t delegate your motivation to anyone else including best friends, spouse, children, neighbours, parents or anyone. Your motivation is your’s. Own it.

28. Do some art work eg painting, playing music, gardening, crafts, tinkering or singing. It rejuvenates your body and mind.

29. Make time for the people that matters to you personally. It could be your loved ones, parents and besties!

30. Eat same thing everyday helps to improve productivity. Once awhile, it is ok to change the menu.

31. Use productivity apps on your smart devices. Games are not productivity apps. 🙂

32. Turn off your television in your busy day. Throw if you can afford to live without it.

33. Set a dedicated time to reply emails. You can try LIFO method – Last In First Out to handle emails.

34. Build a network of friends that see you as who you are. Friends that you can laugh at and laugh at you – freely. It’s fun really!

35. Have a walk once awhile, either early in the morning or evenings. It’s a good distress method.

36. Have breakfast – eat something healthy to start the day.

37. During meeting or discussion, if it is not in the agenda don’t bother to talk about it.

38. Capture your random thoughts when you browse social media or roam around the internet. Some people use Evernote, Mashable, Pinterest.

39. When you are tired, pick the most interesting task and that require not much effort.

40. Have the habit to ask people around you these questions: What next? What else? How so? So what? What if?

41. Make time to read heavy stuffs related to your work and career. It helps you progress further and make more money to feed your passion.

42. If you think to job hop – put your economic needs as number one priority. Unfortunately, some passionate thing you do may not generate enough to get you further. Give it some time to develop. Meanwhile, try to love your career and what you do.

43. Keep promises so you don’t have to spend time remembering what you said.

44. Once a while, bend the rules and make big change for creativity and innovation sake. You don’t know your limits until you push them.

45. Keep some really nice, inspiring, motivating, captivating or whatever that will make you light up again during your down time. It could videos, music, letter, photos, mementos, books, lectures, articles etc..

46. Look your best when you are at work. Wear make-ups, spray perfume and dress well. It matters on how other perceives you at work place.

47. Stick to deadlines – earlier is better but don’t screw up your deadlines.

48. Discipline your emotion, nonetheless be direct in your comments.

49. Reframe your lost opportunities and do it at your own time, privately. Seize the right opportunity when you see it. Don’t play the waiting game.

50. Always stay hungry and stay foolish. Keep learning and adopt action bias. Do Think Leap.

Good luck and let’s make 2019-2020 our best years!

Brickbats please send to donkhairul@gmail.com