You probably have heard about Innovation and you want to do something about it for your organization. It is like a puzzle that needs solving, but the think is which one you should start first? Here could be the reasons compiled why you want a piece of the action on Innovation:
There are so many new technology arounds but you have no clue how to take advantage of all these for your organization eg Industry Revolution, 4IR, Digital etc..What’s all these tech stuffs?
Around 40% or more of your workforce are 40 years old and below. This is consider fairly young workforce. Most organizations in Malaysia for example has around 50-70% workforce of 40 years old and below. How to tap this huge energy reserves?
There’s so much ideas being presented to you and your management teams, but it is who is looking after them? What is the outcomes or results? Why there seems to be nothing implemented? Who is doing the monitoring?
You and your management team would like to find out new opportunities for business growth. Maybe there’s something?
The internal processes seem overwhelmed with tapes after tapes and you wanted it change for so long, but why the problem still persisted?
People morale is getting lower by the day with all other concerns about the economy, jobs security and personal finances. How to rejuvenate and recharge?
You have some budget (approved by the Board) to work on innovation programs, where to start? (Innovation program budget starts from $50k-$100k)
The training done by the human resource seems to have very little impact because they said the organizational change should be addressed at the same time.
Your management team (kitchen cabinet) is becoming more picky, testy and struggle to communicate cohesively and you don’t know who is the dark horse anymore. Put your foot down?
The entire workforce especially the operations, middle managers and customers facing staffs said, “Our customers complaints has increased and they have switched to our competitors.” Shall you wait any longer?
The above listings are popular reasons I personally have observed and listened during my engagements with our clients. What’s yours? I’d love to compile several more to provide greater awareness that innovation program is a strategic decision.
Check out my next 2 parts article “How Start a Corporate Innovation Program?”
I will go straight to the point this time, no BS here. 😉
Here are the FIVE Observations that make corporates need Corporate Innovation, within this year:
The corporation no longer effective in capital allocation. It only spend on what it has been doing over the years since its founding days. The growth is stagnant? Right? There have been talks about why the auto market is stagnant, utilities market is stagnant, banking market is stagnant and education market is stagnant? Is it really? Think again. The corporate hiring is all time low, even if they do it is only incremental. How big can you hire anyway? How much capex do you want every year?
The employees in that corporations have been out of touch from the customers worldview and realities – things they go through in every day life. The employees think that if you are an executive or business people, you will need a bank account so you will go to the bank freely without the bank having to promote to you any service. So they hesitantly “provide service” with the hope you will get out the branch quickly. The employees only know their job (think they know?) and only worry (pay attention) to their yearly increment. The employee has never thought how important you are because he is not in the marketing department!
The people in the corporations no longer recognize each others strengths and passion anymore. They know each other by searching the names in the company database by their work title and department. They only care about numbers, bottomlines, KPIs, processes, SOPs and their own bosses. They forget the empathy in their colleagues and the motivation they come to work for.
The corporations are a lot less helping the nation progress and becoming productive. Profiting RM100 million a year isn’t the same as elevating 1,000 people out of electrical poverty or lack internet access. The corporations care-less about the environment they operate and the shared prosperity – they only care about batches of production they need to make, the stuffs they have to deliver. They polluted the areas and take away the prosperous-ness in the areas.
The suppliers and vendors of the corporations are non other than the same big boys instead of local business and startups with creative and innovative products and services with energetic and entreprneurial founders. The corporations with all their busy-ness tending to the bottom line didn’t get out of the building to look for what’s new, what’s better and what’s ahead. They are confined confidently in the comfort of large, air conditioned and well equipped office.
In the Corporate Innovation program, corporations will unbox, rediscover the untapped opportunities within the layers they have and assets they kept are abound; right on their backyard, under their nose and in their neighbourhood.
Your tenacity paid off, your attention to your resume works wonders, your responses to the interviewers seem plausible, the way you carry yourself during the interview were convincing, your voice modulation saying that you are confident and voila! You secured a job that you wanted (at least at that moment). You jumped so high that you could touch your house ceiling! Congratulations graduates! I still remember my own moments when I secured a job, it felt so grown up and excited. I told my mum and dad that I can now pay my own petrol and transport. #grin So what next?
How to stay on the job? What to do to get to the next level? When is the right time to showcase your skills? Why your degree has little meaning to workplace? Why it is not important to “be yourself” when starting out? Do you want to be at the next level, faster?
I wish to offer 5 things for you to consider “be” that may guarantee your next promotion in the next 4-5 years after you secured your first job professionally:
At the beginning of anyone’s career, you should consider looking for great experience over great salary. Great work experience will make you do multi things (yes you become multi-tasker). You prepare report, make sales calls, go networking events, lead company’s family day and write report again. Sound busy? Yes you should be. Although you may not see the relevance (yet), you will gain because people started to know you and you start to notice varieties of characters and people around you as well. This is important.
Volunteer to do all these activities around your workplace if you can physically and be positively motivated when doing it. Being motivated is the only difference between being hardworking compared to being overworked. Your bosses will start to notice your face is almost everywhere. You get what we called “attention”.
For those of you that usually skip the university’s events and persatuans, you missed out these moments at that time. Therefore you should take the advantage to pick up again these “getting attention” skills at the beginning of your career.
Okay, so you are hardworking and volunteer in a lot of things around your company therefore you are about to walk on thin ice. So you made some mistakes in some of the things you do? The tips is to be honest about your shortfalls and how would you make it differently next time. It is ok to look vulnerable or “weak” because you apologize.
The good news is you project trustworthiness in you to the people around. You will be seen as more open to ideas and feedbacks, this deepen your relationship with co-workers and managers. Remember, trust takes time to develop, you have to invest in it.
For female graduates, don’t beat yourself up so much. Don’t over exaggerate the situation if you make mistakes. It’s enough to just say sorry and “it will not happen again in the future.” For male graduates, learn to say sorry too and please don’t blame others for your own mistakes.
True, there are times things just get so difficult. Not to mention, you received harassment from some dungus, that’s normal. Life’s like that and by knowing this you need to endure it. What is resilient? From Wiki it means, “Able to recoil or spring back into shape after bending, stretching, or being compressed.” So after all the gruelling, you still stand tall and chin up. Like what Michelle Obama said, “When people make you feel so low, you don’t stoop to their level. You go high!”
In the course of your 4-5 years during your initial working career, resilient is key for the top management to observe your endurance. Some corporate projects can take 3-4 years to complete therefore the top management is keen with someone that can take things through thick and thin of situation. Corporate projects are such as opening new branch in new country, implementing new system or lead new business area or products. In the absence of knowledge and experience, resilient is your currency for exchange.
If you are a leading a team, try to motivate your team to be as resilient as you, more is better. Have conversation with them if you find them lagging behind or dragging their feet to work. It is not ok to be seen as one-man-show whilst you actually have a team with you. Bring them along with you.
Whenever, whenever you feel you don’t know things your boss asking you to do, you either ask him directly for clarification or google it. Say after you asked, and you still don’t quite get it, you can google it too. Find information online and ask smart questions – specific and to the point.
I remember one time when I had to organize company’s event and I was asked to find media contacts, I said yes to my boss. I googled and found few contacts online, but it wasn’t enough because we targeted 10 media companies to cover our event in their publication. I presented to my boss and said I only managed to get three. You know what? He said, “Good job! I could see you tried hard. Now here’s the whole list!” Yayyy!!
Although you are a project manager, you must know that decision making of the project still has to be discussed with you supervisor, superior, manager or boss. This little known tips could help you build lasting relationship with your upline. Some younglings excitedly make all the decisions without enough consultation, they are in for the trouble. Therefore, being resourceful means that your tentacles reach out to information fast enough and your problem solving ability is above average. Yet, when it comes to decision making, make sure it is a consensus with the team (including your upline).
This is where power reading comes in. Not reading Facebook comments, I mean reading thick book (150 pages above), cover to cover. Some magazines considered reading as well such as Fast Company, The Economist, Bloomberg, MIT Sloan and so on. Reading help you imagine the future you never experienced. For graduates, choose your materials widely.
Read magazines, real books (on management, creativity, science, fiction and so on) and please make yourself available to training programs. I found reading autobiography enjoyable – bios I’ve read are Arnold Schwazenegger, Sidney Poitier, Kuan Yew, Alex Ferguson, Tun Mahathir, Mydin, Boon Siew, Jay Z Gandhi, Jack Welch, Prophet Muhammad, Hamka and many more.
It is ok to sound smart when you converse with your boss or colleagues. It helps your maturity and boost your confidence level when talking to someone when you know you are knowledgeable. Nonetheless, it is not okay if you pretend to be smart. Trying to goreng things you don’t know have its own limit – worse off when people can catch it. Being knowledgeable sometimes will make people around you feel threatened, do it anyway. Simply because when you become a big fish in a small pond, time to make that jump to bigger pond or go to the ocean instead.
I believe many of seniors and professionals would agree with me the 5 tips above. There are many more of course, I found the above suffice for you to do and practice in the next 1-3 years of your initial career. If you still get stuck you can write me an email, we can take it offline. Maybe you need different help.
I found male and female graduates are wired differently (of course!). One thing in common I wish to emphasis is to not get overly obsessed to “be yourself”. You can be yourself when you are in private settings or in family environment where people can tolerate “yourself” over and over again. However, in public place or social setting, people are impatient and have very high expectation of each other (although each other know their own insecurities).
Therefore as someone that’s climbing the work ladder, open up yourself to be more accepting others’ and adjust yourself necessarily. Being overly yourself is akin to break the coconut too early to enjoy the coconut juice. Give yourself time to learn about others and pay attention on how you respond and react to those moments – soon you will learn more about yourself, really.
I wish you beshh of luck. Any brickbats please send to firstname.lastname@example.org