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ICE Interview: Farid Nor, Founder of SimpanKira.com

Farid is an established entrepreneur with many successes. An alma mater to Penn State University (Chemical Engineering) and Sekolah Alam Shah (SAS). He founded SimpanKira.com – a beautiful accounting software. This tagline stuck in my head now! Read on my interview with Farid Nor on ICE – Innovation, Change and Entrepreneurship.

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ICE Interview: Suhaini Kasmuri, Chief Financial Officer (CFO)

Suhaini Kasmuri, fondly known as SK was a former CFO in various companies (local and MNC). He is also a chartered accountant by profession and a member to Malaysia Institute of Accounting (MIA). Recently I managed to catch him to get his view on Innovation, Creativity and Entrepreneurship (ICE). Especially with many organizations venturing and investing in innovation, how does a CFO make sense out of it?

ICE Interview: Azreena Azizan, Program Director

Azreena Azizan is a common name in tech and innovation scene in Malaysia. Currently she is attached to CREST – Collaborative Research in Engineering, Science & Technology. She is heading CREST’s Johor office as Program Director. I am proud and honoured to share her viewpoints on Innovation, Creativity and Entrepreneurship held recently. Here’s the edited excerpt:

Why I Become An Innovation Coach (Part 1)

A decade ago, I started a cafe business. It closed down within a year. Lessons learned was, start small but how small? I used to work in hotels, starting a cafe was small enough. Our menu was good, ingredients sourced from the right suppliers and the cafe was well equipped. Customer research done, nothing could go wrong. Wronged we were.

What Innovation Coach Do to Help You?

The old way of describing innovation is a closed one. Innovation used to be reserved only for the techies, engineers, R&D officers and bosses. What’s the new way? Innovation is open for everyone and anyone who wishes to create new value in the societies. Inspiring?

The Best Shampoo Bottle Ever! At #OYO

Have you heard of OYO ? It is a start up from Haryana, India. They were valued at USD$5billion in September 2018 and raised USD$1billion in the same year. OYO is a website that runs booking for budget lodging. Check Wikipedia about OYO here.

Part 1: Starting Corporate Innovation Program

Purpose of Recharge is to enable the organization to be aware and find some clarity there’s something new coming for them. They need to contribute, be part of and develop this new initiatives together. In other words, their participation is crucial. Often in some discussion from my experiences, I found some of this innovation is only circumvented from a particular department or division. What makes matter worse if innovation is deemed “IT – information technology” department.

Durian Store-y

I cycled by a durian stall this morning. Happy. I know I will get a chance to sniff durian smell. Expecting lots to sniff. But, I went by in front

Time In Omnichannel Business

Today my colleague highlighted to me that our company DT LEADERSHIP FB page messenger recognized as “Very Responsive”. I am proud because it used to be 4-5 hours last year, the year before last 8-10 hours. We were late. Now “Very Responsive”. Why? We made a point to respond fast.

Management – Performance Now

Today’s management is all about performance and results. Management can be found in big corporation to government to non-governmental organization to military and self. Management is an organ that sits inside a body and cannot exist on its own.

Pain Points in Healthcare Patients Experience

When was the last time you visited a hospital? Now, was it easy to get a parking spot? Did you walk far to get to the main entrance? Did you find the way to the entrance? Ok, I don’t want to be picky here. In most hospitals, those are the pain points – well it is understood hospitals are big building and it is a life saving space; hence the focus is on the people that need quick responses and medical attention.

Leadership Code

The last 15 years the center of the economy has been shifting towards Asia. This trend will continue. In fact it is eminent that the standard of Asia will become the de facto standard of the world. These exciting opportunities pose a big challenge for Asian because we will need to have global business skills to be able to serve both domestic and international markets. We need unique and high quality leaders to make better choices to respond more rapidly to change. We need effective leaders.

How Marketing Department Lost It’s Gusto?

There’s little we hear today about Marketing Department (or Division) these days? Don’t we? What we hear about Marketing today is about launching events after events. The department role has become launching organizers. They are very good at dealing with event coordinators, medias and gifts companies. Is that what Marketing department supposed to do?

“Part of the goals when we try to design is more social experience.”

The Go Green Dilemma

In Malaysia, there’s so much talk about going green and use of renewable energy (RE) more to meet our electricity and power needs – be it for households, business offices and factories. The most common RE is solar. Other popular RE are wind, biogas, biomass and thermal, hydro – mostly used in large scale operations like plantation and factories.

When Costs Kiss Goodbye!

Interesting article about an investment company (private equity firm) that acquire food businesses (Heinz & Kraft Foods) back in 2013 and 2015 respectively. The firm believed these two companies could unlock more values by using ruthless focus on efficiency. They quickly employed radical cost cutting programs. 

What If You Can Trap CO2?

I was waiting  for my laptop to boot, somehow it takes longer today than any other day. I then turn and flip some magazines  – found a company called Climeworks. They were listed as one of the innovators in climate action business. Pretty cool! Actually their climate solution is focusing on decarbon the air. They call it “Active Air Capture”. 

Corporate Innovation Not A Department

Corporate innovation is an important feature in large organizations. I wouldn’t suggest it to be a corporate function or division or department as it will create another layer or compartment; bureaucratic and adds extra cost to the company.

Corporate Innovation Champion Is….

In the most innovative and valuable companies in the world, the CIO is the CEO. For innovation to happen, *top down & mandated* approach has better chance of success. In the meantime, the executive management also marshall the *bottom up* innovation approach by getting people excited about giving ideas, tweak some process and embrace feedback culture.

What Are Personas?

“Personas” is a creative tool you can use to distinctively segment your ideal customers. They are usually fictional that resembles groups and clusters of actual people. Here some definition to

Beyond Quanti, Factor In Quali

In light of global economic uncertainties in recent years (and still ongoing), I observed many organizations set up Transformation Office, Special Task Force and Delivery Office. These “new offices” are

Three Factors Contributing to Professional Growth and Development

Some months ago I ran a short survey on Professional Growth and Development. It was a “lazy” survey where I just published it without much promotion. I wish to only have respondents that are interested to answer the survey. I gave small token in discount vouchers but the desire and “giving back mindset” by the respondents were amazing. They answered because they wanted to share their thoughts. Big hand to them. Running for 1 month, the survey gathered 130 respondents.

Behavioural Change Using Design Thinking

Innovation is a tricky business. It is tricky because you are NOT going to get it right the first time. Yes, it upsets a lot of people in the quality and production departments. It boils the blood of the financial controllers and accountants. Innovation also going to frustrate your marketing department because of the changing consumers mind. Typical change management framework and processes might have to change, as well.

Great Leaders Teach

Leadership is today’s buzz word akin to management in the 1980’s. You probably have been asked at least once, “Are you a leader or manager?”. Of course the right answer is “leader” because it is incumbent that all of us must be one, at least to be relevant in today’s organization. But how to become great leader?

Design Thinking (DT) As Strategic Tool – Personal Experience

At this stage, my team and I discuss the broad view of the Why, What, When, Who, Where and How about this partnership proposal. Since this partner is an international partner, we are very serious in making sure we put all things on the table. I found getting all team members to Check-in help to uncover their emotional state during that discussion.

Building New Capabilities

Drucker mentioned a very important observation in his book Innovation & Entrepreneurship. He said when there’s a significant shift in demographic but more importantly meaning to something, there’ll be a big move.

Becoming A Leader

When I asked fresh graduates and young workforce what they hope to become in the next 7-10 years of their career; their answer was “to become a manager or leader”.